Coupon Code(WORLDWIDE) Should Entitle you to FREE Shipping. ?
Not apparently TRUE.
Please take HEED I was hit with (AN EXTRA CHARGE of £58.00). I Purchased a item using Bitcoin. At no stage, during the process did it say, (YOU WILL BE CHARGED DUTY/TAX FEES). OR At no point, DID IT STATE OR SHOW ANY WARNINGS ABOUT IT!. Do a test buy proceed to checkout using bitcoin.To test it.
There is even a shipping calculator For your disposal, on the sales cart system.
So I was completely Shocked When DHL sent me a (Waybill...With a whopping great cost of "£58.00").
So I checked on the DHL Tracking website. And this notice was there in big red letters Waybill: ( Shipment held - Available upon receipt of payment.)
So Another (£58.00) on top of the FREE SHIPPING DISCOUNT CODE (WORLDWIDE).
Considering all most every where I have been in my Life free shipping means FREE. 2+2 Equals 5 it seems.
Sorry you've had a bad experience, however we are very clear that we do not cover import duties / taxes to any country other than Australia. This page is worth reading:
http://coinsfortech.com/shipping-and-taxes/We also made specific mention to import costs when we announced free shipping so that customers were not caught unaware. Unfortunately it seems you have missed this (which is understandable given the coupon is a few months old).
We have shipped to over 70 countries now. These countries have varying costs for import. Like most global exporters we are unable to factor these costs on a per-country basis, hence why the onus is on the customer.
Would you be happy paying a 60% premium because our Brazilian customers wanted us to factor their tax into our pricing? It does not make sense to operate this way.
A tip for next time: If you import products into a country with import taxes and duties - there will be import taxes and duties.