I wouldn't be privy to any of that information except for some rumors. I can say I picked up all my miners from them a week ago hassle free and all my equipment came out the same way it came in and they had them sense January. Not even a power supply blew up and I have a pile of those all dead. Actually I attribute that to running those badass 2880w power supplies they are stout haven't been able to kill one of those yet. They have a new customer service guy and he was very friendly and helped me load up my miners. The crew working on the A/C and ventilation ribbed me for taking the miners the wrong way, little do they know they may likely be at my site soon enough.