My try on this site is not working out at all.

I deposited 0.05 btc almost 4 days ago.

submitted ticket 4 times. got a response saying
withdrawal is delayed a little due to blockchain problem or something.
my problem is not about withdrawal, its about getting credit for
my deposit!!

here is my tx id https://blockchain.info/tx/e243422cabba5b2f23e218f99c55df2fbc3d64e6f4fb8494dfddf774911363ab

What is going on?? anyone?