Re: Primedice.com | Most Popular & Trusted Bitcoin Game | Huge Community | Free BTC
Sorry to post here but support is very slow to answer...
Can anyone check the e-mail I have sent to support 4 days ago ?
Can anyone check the e-mail I have sent to support 4 days ago ?
As Stunna ever said , you should patient a bit since Stunna and friends received a thousand of fake support message , everyday.
Maybe he need more time to manage it or you need give all question that PD support ask
You can visit this thread : https://bitcointalk.org/index.php?topic=1046835.msg11277074#msg11277074
Primedice is ignoring my support request after communication, it's been 12 days.
if you read carefully that thread than you can know that problem has been resolved after posting the thread, so no need to post this link into this thread, as we all know PD have very lazy support ever
Do people take it normal that the largest dice site, PD with more than 2 years in the business and more than 5 Billion rolls still have extreme delays and response time with customer support tickets? Perhaps PD should spend some change on their support staff. I am pretty sure they are able to meet their customers expectations financially?
You may be right that they've grown enough to consider expanding their staff. I know that the one time I had an issue with a PD withdrawal. I had to wait a week or so to hear back. Then I wrote again and I heard back soon after. My issue was resolved without issue (apart from the waiting).