Post
Topic
Board Gambling
Re: FORTUNEJACK.COM | No.1 for Cryptocurrency Gambling | Provably Fair | 1 BTC BONUS
by
snooprock
on 14/05/2015, 22:21:04 UTC
So far my experience has been less than impressive.  First as per their website, I thought I was getting a 1 bitcoin bonus when I deposited 1 bitcoin.  It says the bonus is instantly credited, but instead it's some sort playthrough like poker where I get little bits and pieces of my bonuses released as I play.  So far I've deposited 3 bitcoins, and I've received a whopping .1 btc bonus.  That's blatantly misleading and a complete contradiction from how they explain it on their website.  Their website clearly says "We'll will match your deposit up to 1 bitcoin instantly and welcome bonus will be added to your account straight away." 

Actually they contradict themselves even more further down their promotions page by saying "Deposit bonus will be credited only by wagering the currency you deposit first. "  So what is it?  An instant bonus, a bonus only when I've lost my deposit or what?  I mean really guys, it's not that hard to create clear instructions and terms regarding the bonus rules.  Instead you guys are talking in circles. 

Then I thought I was getting 20% cashback on my losses, that didn't happen either. 

Finally I sent a message to support about my bonus concerns and no reply. It's been over 24 hours.  So in addition to misleading potential players with their bonus scheme, they also have lousy support. 

As of right now I feel like this is an underhanded joint based on my experience.  Since they don't want to reply to my support inquiry, maybe they can answer me here.