According to our records, when you ordered this bet, the odds quoted on our website were 1.87, but your bet was confirmed at odds of 1.89, higher than ordered.

It's true that the odds went higher to 1.94, but that was 18 seconds after your bet was already confirmed.

When your bet transfer arrives, we immediately make a single inquiry to the current odds, and these odds are set as the confirmed odds for the bet. The odds are up to date and might be different from the odds quoted on our website a few seconds earlier for the reason that odds fluctuate by the second, particularly during in-play or right before the start of the event.

Bets are always confirmed at the most up to date odds, and they could just as well go higher in your favor. If you placed several bets in-play at DirectBet, you may have noticed that some of your bets were confirmed at odds higher than ordered, for the same reason, as was the case here in this bet.

If you still believe that your bet was confirmed at wrong odds, please contact us with the bet ID and we will look into it.

Please also note that we give you an option to specify the minimum required odds. Use it if you don't want your bet to confirm below certain odds. Please refer to the Negotiate Odds betting option for more details :

http://www.directbet.eu/FAQ.cshtml#NegotiateOdds