Money Polo are obviously scamming their clients. I am another victim of their scam.
Their financial department contacted our company and told that a 2nd verification has to be done.
I have asked what exacltly is required but since then I can not get them to answe what exactly they need from me.
We have about 2k usd on the balance and their support keeps silent to numerous tickets and emails.
I will keep you updated if situation changes in any way. Right now I should be very cautious about them.