guys can someone help me please? my friend buy 0.12btc (100GH/S)
he sent 0.12btc,but cex.io have fee,and to address is received only 0.1999 btc...how he can do now? sent 0.0001 btc or what? (because he didnt receive 100ghs because not full price.,only 0.1999 btc..help please
For begin lets him check status on order in his Dashboard. Orders is still available and on Pending or not?
I guess he need just to send sum what miss for pay full order. After it his contract need to be activated. If still is not need to open support ticked and explain all so they can fix it manual.