Been waiting over 36 hours for munster v glasgow to be graded http://www.bbc.co.uk/sport/0/rugby-union/32929818

Contacted support after 12 hours, took them almost a day to respond:

"Thanks for getting in touch with us, all of your pending bets have now been settled and your account credited accordingly."

Its been 6 hours since I got this response and the bet has still not been graded and is still pending. I contacted supported again, I guess it will be another day before they respond...

Just thought I would share with everyone what betting on Cloudbet and dealing with their customer support can be like. I've tried to be patient but I think this is unacceptable and people should know what to expect from them.