We will provide our cold storage wallet in few days.
Did this happen yet? It has been 10 days since you wrote that.
i think so when they went offline without any communication that made it more complicated for players to keep trust on it, they have to explain what is the reason of this suddenly went to offline, if they have valid reason for this than they can grow their business with good ways.
You are right but complicated is an understatement here is no redemption here imo, what they done was easily avoided with a simple post on the day of going offline with the of refunds before. Even if they show cold storage which they won't what does it matter, I would not trust them and anyone that does is asking for trouble.
yeah, theres already plenty of well established and trusted dice sites in this industry already, after an incident like this I doubt they can make a comeback and earn people' trust. If they do, its going to take a lot of advertising and time.