Hello, help me please

I never had qASIC or any other shares. I only bought some Gen 2 shares (can't rememebr when, say end of 2014?).
I logged into the account today and he says I need to pay him some 0.6 BTC to resume farm mining within 48 hours. Of course I won't pay anything.
What is the process now?
Is there a support email to write to and will that serve any purpose?
I am going to Romania soon and very itchy to lodge a complaint with the police over there, has anyone prepared a template with information like with Alpha Technology?