Hi All,

I have been with BTCjam for some almost 2 years now. I have lent a small amount of Bitcoin through them. I do this because I love the idea of micro loans through Bitcoin. I have  just about broken even over the time. I'm not worried about that.

My issue is. I have 2 Factor Authentication enabled. I broke my phone. And more fool me lost My 2FA key to re enable it.

I still have login access to the site.

I emailed BTCjam and they want me to send a photo of me holding a photo ID for verification.

I feel this is unreasonable.

Are my feelings justified?

What is the best and secure way to resolve this issue?

I had the same problem with BTC-e. They resolved it by having a link to to unlocking 2FA and barring me from using the site for 2 weeks.

Thanks for your help.

MrC