I'm sure there are plenty of people that have been ripped off by them. SpondooliesTech does NOT honor their warranty and ships DOA SP20s.
I've not seen any rip-off claims against Spondoolies ... they proved themselves as one of the good guys ... coming from nowhere to a 'standard'. Sure gave me and many, many others a great and responsive service ... shame we probably won't see any more home miners produced by them.
They delivered DOA SP20s and refuse to RMA them. They lied about having a warranty. SpondooliesTech is dishonest and completely untrustworthy.
Aside from just plain liking SP-T, I have no dog in this fight. I do, however, have a fair number of friends who have purchased their equipment. Some of whom had problems. SP-T
ALWAYS resolved it. I follow the main thread, and it appears that you have demanded RMA and refused ALL OTHER forms of assistance.
Sorry, bub. this is the real world. It don't work like that. RMA is almost always the last step in a warranty claim, and if you refuse the first steps, as clearly documented by your own words, then good fucking luck in any court. Not even the American 9th district court would give you "satisfaction" in this one, and they love to hand down ridiculous verdicts.
Hell, even edgar, who had massive issues, eventually (grudgingly) conceded that they helped him. Not really in the manner he wanted, but they did do it. Many others have had their problems resolved very quickly. To my eyes, SP-T remains one of the best companies in the mining hardware business.