it seems likely that BTC sent in AFTER the hack announcement may be set aside in an eventual settlement
What about the people who don't go here. Shouldn't the site have a warning or an e-mail blast? This is kinda like lets post on bitcointalk and hope everyone knows to go read there before sending or god forbid an automated system since they advertized having api for that very reason.
You are 100% correct, there is still nothing on the website to indicate that it is down for anything other than some trivial maintenance. Relying on your customers to read this thread is insane.
Would have saved me 20 bucks. This morning around 3am it was down and then it was running around 5 am so Ithought it was maintence. I made a deposit request at 5 am. Woke up around 4:30 pm and went to chase and made the deposit. I then checked the site and it was down again with no explanation. I emailed support with no response. Why wouldn't he send an email the minute he learned or thought something was wrong to not deposit money if you haven't done it yet.