Hey I just an an issue with the site. I did an XMR withdrawal and it said there was a problem and to contact you guys. I don't see the transaction listed or showing up but the account has been wiped clean. It is a lot of xmr. Please help..
Username: HRangor
Thanks!
Also, I want to thank you very much for fixing the annoying auto-bet issue. Now when I finish my auto-bet it resets to my original bet correctly. Really appreciate it.
Send them an email about the issue so you can have your problem fix in short time
safedice@protonmail.chYeah, I did thanks. I'm sure it's just a Monero wallet issue or something. I once had to wait a couple days for some NXT to withdraw from Poloniex cause they said the dev had to fix a bug with the wallet lol.
Hello Rangor, I'm sorry there was indeed a visual glitch with the Monero transaction history, it has been fixed now. However your withdrawal should already been processed right when you withdraw them, please check your wallet again. I have replied to your email and sent you the transaction ID as well
