yesterday i sent a msg and email to support and still no answer ... weird...
This is not a new story around here, basically it will takes several days (atleast) for you to get a reply or perhaps worst case would be a week atleast ( they got a lot of customer perhaps they received hundreds of support request or troll mails each day ). Stunna is short on the support section because he and Edward handle it themselves .
Or you can PM MICRO and ask him to help you notify Stunna if it is an urgent matter
It has been over a week since I sent my request into primedice support and I still haven't had any reply. I heard some folks had to wait two weeks so maybe I'll get a reply. Still though... sort of a sad panda right now

Support takes much less time with rly important stuff , they read emails but they get so much spam or just emails about nothing at all.

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Yes i have faster way to contact them but u will always need to send email to support first. Then wait like 24h for response and then if its REALY important u can pm me or stunna to try get it checked much faster.