Thanks guys. This has been very educational and enlightening.
I have even asked their verification team repeatedly why they do not want to deal with bitcoin, but there has not been a response to these questions. The only thing they say is that it is in breach with their policy, they will not elaborate on it.
I wrote them a lenghty e-mail asking why they still chose to work with banks that have a proven criminal track record, giving them several examples, of course, there was no response to this either.
The only response I receive is: "The e-mail has been forwarded to the relevant division, if you have further questions, do not hesitate to contact us!".