Seems like Tulkas connected today , It would be nice to answer us man .
In case you missed my message before "@OP or any other staff members around here , Does the documents like ID or Passport needs to be in English language ? because some people simply aren't from USA , or United Kingdom or any other country that don't use english as main language "
The documents should be translated to English(or possibly other languages the staff members understand) i think i read somewhere in the past if they arent in English from the start so btcjam can understand them.