if he can RMA it I agree he should send it back to KNC for a replacement ..for those however that CAN'T RMA say because they are say over the 3 month warrenty already...could they do the following if I remember right.... (note: don't do this others on here will let me know I'm sure if this is a last chance no RMA available thing to try)
anyway I seem to remember some Titan units with incomplete or too think 'thermal paste' on the chips ..thus causing these issues?
if it is a long shot lost hope and you are not eligible anymore for an RMA is that something prudent to try?
but if you can send it back do so and get a replacement ...the catch on that however it has to be at least 2 dies or more or they will not RMA a cube (got 2 cubes with 1 die each
not sure I would have done so..but in the asking last year was shot down with a NO pretty fast by knc)
anyway others on here? is my memory correct or would it not do zip in such a circumstance?
KNC is a Swedish company, if you bought the miner as a private person and not as a company there is no way they can claim that the warranty period is just 3 months, its at least a 1 year period(when its not the customer responsibility to show that they have operating the device correctly) and up to a 3 year period in total. If the same error repeats itself after KNC has repaired the device then after the 3rd time the consumer has the right to return the device and get a full reund of the products cost. If KNC dont follow Swedish laws then all affected customers should get together and sue them in court to get what there entitled to.
the class action is partially based from what i understand is KNC's insistence that this equipment was 'experimental" and a biz to biz transaction under Swedish law so the above don't apply ..which comes down to a screw you on the above both for returns in late arrival of the item/pre-order scam and i assume the 3 month warranty issue as well (which i think only is in black and white for 3rd batch stuff titan stuff) also NO warranty on the bonus equipment they shipped really really late ..too boot
the catch for me is Swedish law allows them to side step EU stuff above (again from what I understand) in that by buying this equipment according to KNC we then had to be a business .........so the danger is will Swedish courts reverse their idea or clarify biz to biz in this case or just go with the KNC version (my view anyway I know zip ..just saying) and current Swedish law ..which seems what KNC is betting on in the class action.
thus the class action because knc are assholes with 4 month delay of customers pre-ordered miners to their data halls first (Neptune owners left waiting) and other issues
you can find throughout this thread.
I'm not in the class action but I wish those in it luck....but the above is partially why it is at the class action stage......that and the no need for customers anymore in that
all their 16nm chips are for internal data hall use via their IPO arrangements on such....
other info on this thread can clarify more and in more detail etc and the class action thing below ..I think you have to apply and pay the law firm before july 2015 to
get on board that
www.kncclassaction.commy 2 satoshi's