No idea what's going on. We've been paying out as usual.
Last payout was on April 26th for over 127 BTC. Everyone with a valid payout address, a balance of over 0.001 BTC and no automatic re-investments enabled was paid out.
Most of the complaints are because the users re-invest soon before the payout and then complain of no payouts. Which is logical as their account balance is below the minimum of 0.001 BTC.
Our payout address: https://blockchain.info/address/1CMR18ds3W4tz3MceN7wkm4NsaFW9jxvk9
Note: We have disabled the automatic auto-reinvesting for unattended accounts.
Last payout was on April 26th for over 127 BTC. Everyone with a valid payout address, a balance of over 0.001 BTC and no automatic re-investments enabled was paid out.
Most of the complaints are because the users re-invest soon before the payout and then complain of no payouts. Which is logical as their account balance is below the minimum of 0.001 BTC.
Our payout address: https://blockchain.info/address/1CMR18ds3W4tz3MceN7wkm4NsaFW9jxvk9
Note: We have disabled the automatic auto-reinvesting for unattended accounts.
Why don't you answer to the tickets? I have made two in several days and have no answer from you. My questions are not in FAQ.
What I must think about you?
If they failed to respond on your ticket, have you tried to reply on their main thread?
If they failed to response there as well, followed with your own personal pm. give it like the usual 3 days? I dont know how they operate the support system but many sites that are popular are usually backed up in tickets.
When they do fail to respond for 4-5 days almost 1 week, then open up a thread.
For the moment my problem was resolved without their answer. In the future I will see what I will (must) do. Thanks for your help.