Re: FORTUNEJACK.COM | No.1 for Cryptocurrency Gambling | Provably Fair | 1 BTC BONUS
Well I registered at this site this weekend and was having fun losing a total of 1.5 btc so far I think, haha. Everything was going great I am even on a leaderboard or two.
It was all fine until I deposited 200k doge to play around with. I started a slot game and when it loaded my mouse was unresponsive and I couldn't click anything. As I was about to click the exit button I see my credits balance drop from 200k to 50k instantly. I was in the game for less than a minute so it is obviously some kind of glitch. I contacted support and have not heard back it has been days I am pretty disappointed as I really liked this place and planned on spending a lot more here just not getting ripped off without any site staff giving two shits about it.
Be careful guys.
EDIT: oh yeah heres proof in case anyone doubts me. Look at the timestamps.
It was all fine until I deposited 200k doge to play around with. I started a slot game and when it loaded my mouse was unresponsive and I couldn't click anything. As I was about to click the exit button I see my credits balance drop from 200k to 50k instantly. I was in the game for less than a minute so it is obviously some kind of glitch. I contacted support and have not heard back it has been days I am pretty disappointed as I really liked this place and planned on spending a lot more here just not getting ripped off without any site staff giving two shits about it.
Be careful guys.
EDIT: oh yeah heres proof in case anyone doubts me. Look at the timestamps.
We have not received your email it seems. We will check out your problem as soon as possible and contact you back. Are you sure you contacted us at support@fortunejack.com? If you are, write to me in PM your username and when this happened and we will sort it out.
Yes I am sure I used the form on your site.
We are sorry about your loss. First of all, if you have some problems with the mouse, it is stated in the rules that we are not responsible for that.
Regarding your loss, I asked our technical team to check it several times and only after full investigation, we are responding you back.
You made 3 bets, very large ones because you probably increased them. Despite them most likely being accidental, we can not refund them. We checked each session though and you lost all three fairly. Again, I am really sorry for your loss, but there is nothing we can do about it.