Indeed, the bottom line is we are working to improve customer service and our shipping times.  We just shipped orders from the first of August, so we are getting caught up there.  I have been working hard on the customer service issue as well as the shipping issues.  We are also working very hard on getting the ASICs out the door on time.  We are really beefing up our production capacity and moving everything we can in house.  We've purchased a pick and place machine, an oven, stenciler and other equipment to manufacture all the boards in house.  This means we can produce as many boards as we need without being at the mercy of board manufacturers and their timing/runs. 

Our ASIC chip is 100% original IP and we will have as many chips as we need, when we need them.  We are standardizing a lot of our equipment, so we can keep massive quantities of inventory on hand (at least 6 months of production work is the goal), allowing us to crank out units - literally - 24 hours a day, 7 days a week if need be.  We've hired more personnel and will be hiring yet more people as we gear up.   

The ASIC generation is going to be much less complex, as well, so there will be less steps to creating a fully functional end unit, and we will also be able to assemble/produce the much faster.  Everything you know about BFL is changing now and will continue to change.  The only thing I can do is assure you we understand the concerns and we are doing everything we can to address the past mistakes.