withdraw 18 BTC to my wallet pending > 30 minutes

How long time to process it?
Last time, it still 1 minute
Usually it's included in the next block. You got it already, don't you?
Their hot wallet might be empty. I have waited over 1 hour already...

I have a pending withdraw for over 6 hours now, I have 2fa, and every other time in the past it went out right away. Is anyone else having problems
The hot wallet needs refill, this happens occasionally, just wait a while and you'll get funds. Think in the small print they say withdraws can take up to 24 or 48 hours sometimes.