Exactly, if something like this happens you go there personally and get your items and all expenses you incurred you keep all receipts and sue them for it if you had to travel a distance to get your items.
Filing suit against a company does not mean much when they have no money or assets. It is hard to seize money and assets when the company has none, and that is after money for lawyers and once you win your suit. Basically you are better off saving your money on courts and lawyers and not filing suit.