I really am at a loss? This place used to care about its customers. I've emailed, pmed, and posted my issues. They v said that they would look at the withdrawal issue and get back to me. The customer service is abominable. No reply. You can keep the fucking money. It's the lack of respect with no real response that possess me off. I will never deposit another dime into this shit hole of a site.
You indicated a wrong wallet which is why the transaction did not take place. It is unfair to blame us in this regard. We are giving you back your money and next time be more attentive.
We are sorry if it took long time to solve the issue but it was your fault after all.