Hello! Recently I bought 17 pcs. of Antminer S5 from Russian reseller Igorgan1983 . A couple of days ago when the Internet access lost during the night, the temperature at hashing boards on 4 of miners was about 100-125 degrees, the fans was spinning at some minimum speed, so these 4 S5s has been burnt. After rebooting, the status of it's chips was -------. Now I sent all 4 units to reseller and he sent them to China. For shipping these miners back to China I will have to pay around 7000-8000 roubles.
 
Thereby, I have following questions:
 
1. Is it possible to compensate the shipping cost of transfer S5s to China?
2. Is it possible to accelerate the process of consideration of my case (there has been passed almost a week since the blades has arrived to China)?
3. Among the 17 S5s one has arrived to me in a used condition (blades version 1.7), I have already sent a pictures of it to you before - can it be replaced with completely new one?
4. When will be issued a firmware that fixes a bug with S5s overheating during the absence of the Internet access?