what the hell--I am winning and then the Server mysteriously screws up and when it comes back on I cannot win a hand---

Don't be worried, just email to support, say here or give OP a PM, I am sure he will answer u very soon.
i think u will get refund or compensation if every thing is real, OP is a very kind person, so he will give you the compensation, and I saw many guys who had the similar issues all got the compensations before, OP is the best admin AFAIK.
