Post
Topic
Board Web Wallets
Re: Official Xapo Service Discussion
by
JessieXapo
on 06/07/2015, 16:49:02 UTC
I received a payment today (more than 3 hours ago). The transaction have 18 conf at blockchain but in my xapo account still proccessing. Xapo says 6 confs needed but after 18 my money still pending.

For me, I deposited some BTC today to fill up my faucet, but it's been already more than 4 hours, and nothing has gone through. I also have a bunch of pending transactions from June etc. Would love to know what's going on!

Hi there,

We apologize for the inconvenience that transactions are taking so long to process - there has been a problem in the Bitcoin ecosystem. Please take a minute to check out this article: https://bitcoin.org/en/alert/2015-07-04-spv-mining

That being said, Xapo followed the suggestion and temporarily raises the number of necessary confirmations from 6 to 36, so transactions into Xapo will take a bit longer to fully confirm. We apologize about any inconvenience caused but it is necessary to increase the number of confirmations during this time to responsibly care for the security of our users wallets!

​Thanks so much everyone for your patience Smiley

All the best,
Jessie