The purpose of the manual was to make people understand how Kelly system really works, in simpler terms, if you place 1 BTC investment on 10x Kelly, Your investments will increase site's bankroll by 10 BTC. Which means you are risking 10 times of what you could have been risking on Kelly 1 but you also gain profit accordingly.
So the manual's main purpose was to help people understand how Kelly system work. The effective max. payout at dadice is and has always been 20 BTC as mentioned in our FAQ (which is credible resource since its still linked in interface).
[...] The entire accusation is based on a misleading manual which is not even linked on our interface [...]
The problem is that you appear to be offering investing based on the Kelly criterion, but aren't.
Nobody needs "the manual" to know about Kelly betting - it is a well known strategy.
It appears that what you are offering is nothing to do with the Kelly criterion. Rather, you're recklessly risking too much of your investors' funds per bet, while claiming to be using "Kelly".
If you were using "Kelly system", you wouldn't even have a "max. payout". You would have a "max. profit". And it would be way lower than 20 BTC.
You should stop this deceptive practice and repay the investors who lost out as a result of this deception and/or incompetence.
Well, you knew this all before. Why haven't you pointed it our before -- when you mentioned our 20 btc max payouts