This is not a secret anymore that Directbet has the lowest odd if you compare it with any sportbook around here . There has been already many complaints about this in their thread however the rating isnt based on solely the odds for the game , there are different factors that come into account .
For example it will be their support service, now you can try to contact the other sportsbook around here and see how fast they resolve your issue and then you can compare it with DIrectbet, there will be a major satisfaction level there !