Post
Topic
Board Gambling
Re: SatoshiDICE.com - The World's Most Popular Bitcoin Game
by
handsoff
on 25/07/2015, 18:23:44 UTC
hi,satoshidice.com

I have about 1.5BTC in satoshidice and can NOT withdraw!
place a bet is also failed because "failed place a bet at a time".
this problem is last  about at least 3 days,
please help me check my account!

Deposit address :1Nm42U6nCdL94VmJ8BZ4o6Qy2beNU1r3J8

please help me check my account!
thanks!

Do you mind me asking why you cant withdraw? Is your withdrawal balance showing less then your balance available to bet?

No. After I input the passwd, withdraw address, bitcoin amount, click the cashout, it shows a message " .....is being verified" then nothing happened.
My account is OK now.

Of course, that is the issue we were talking about. And it keeps loading forever with nothing happeneing.
Glad that yours got fixed.

But won't there be others who would still be having trouble with it ?? That is another concern too.

At least it didn't zero out his balance like it did with mine though, i would have just waited otherwise instead of the zeroed balance thinking i had lost them anyway...



No funds are(or will get) lost due to SD's error .In the very-unlikely-impossible event that a player lose any of his balance from an SD related error ,ofcourse there will be a full 100% compensation of this amount,but unfortunately this was not your case because there were bets made in the meanwhile,and those bets were unlucky ones.

I think it should have never been possible to be able to make bets with balance that already was requested for payout. On bitdice when a coldwallet withdrawal is needed because hotwallet doesnt have enough. the funds are taken from the betting balance and player see's a notification that its got to be processed from cold by the admin. this way there's no stress no worries, just wait for admin Grin glad too see u like bitdice slacky and had some amazing wins these days!



Yes ,this incident was very rare and is now fixed.