Any response won't do. You haven't said nothing solid all along other than arguing/defending your point, and the PR guy completely avoided the subject altogether.

Or do you intend to say that :
You have decided NOT to compensate your player(s) - slacky741, in full nor in part, for the loss approximating 20-25BTC*, owing to the bug in your withdrawal system (and to the insufficient balance in your hot wallet) because you claim it is entirely his fault and none of yours?



*70BTC+ of other players not accounted for in this statement.



Some 9 pages thanks to your error... Almost 40 posts, most long and explanatory by him (https://bitcointalk.org/index.php?action=profile;u=335349;sa=showPosts), and that much in numbers from the other guy.
At least they spend more time on this than you did.

Oh, I forgot, a player's time is never important, right?