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I think second hand is very fair term, and they have now done a great job explaining it.
The only gripe i have with the "Second Hand" fact, is that to receive the goods in my country without paying stupid amounts to DHL i have to add 2 weeks to the shipment... and their warranty is 4 weeks... hope there's no issue with the miners, if so i will have a VERY narrow window to use that warranty (not that i have had to do it, in the past all my miners have run without a hitch, off course, with some maintenance and regular cleaning).
You can't really blame Bitmain on any of that. That is something you need to complain to your country about, I agree it's not fair some pay insane import tax (I'm guessing that is part of the dhl). But Bitmain did not make that rule.
I have had good luck as far as Bitmain to US. Always quick and never had a problem.
U.S. may not be far behind, there are talks about adding an import tax for goods with the 2017 tax reform. I guess buy all your miners now.