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I think second hand is very fair term, and they have now done a great job explaining it.
The only gripe i have with the "Second Hand" fact, is that to receive the goods in my country without paying stupid amounts to DHL i have to add 2 weeks to the shipment... and their warranty is 4 weeks... hope there's no issue with the miners, if so i will have a VERY narrow window to use that warranty (not that i have had to do it, in the past all my miners have run without a hitch, off course, with some maintenance and regular cleaning).
You can't really blame Bitmain on any of that. That is something you need to complain to your country about, I agree it's not fair some pay insane import tax (I'm guessing that is part of the dhl). But Bitmain did not make that rule.
I have had good luck as far as Bitmain to US. Always quick and never had a problem.
Yeah, but usual "refurbished" products (which you could label as lower quality than these good operating units) have 90 days warranty. Not that i'm complaining, luckily Bitmain is the only manufacturer that is "kind" enough to sell to us mere mortals, and their gear is top notch if not for certain bugs here and there (usual for ANY tech company, i have a Samsung TV that hangs on certain conditions, and they haven't issued a fixed firmware since 5 years ago, go figure).