i deposited 20 bitcoins and managed to get back 13.91865035 from the whole ordeal. I should at the very least be reimbursed the 6.1btc
we have decided to give you a bonus of
6.1 BTC without any restrictions - again, this has nothing to do with the messages you have been writing about, this is simply a high roller bonus. We do give those once in a while to all high rollers.
Not even a winky-face? Are you seriously claiming that you just happened to give him a high roller bonus of exactly the amount he was asking for?
I can't help but feel this was handled badly.