@slacky741, congratz mate. All your trouble, days, lengthy posts, and your effort finally paid off. 
You are break-even with SatoshiDice.
Glad that you have agreed to compensate a player, though with a different reason.
Either way, fix those bugs, sync their balances, top up the hot wallet, touch up your support and all is good.
You are break-even with SatoshiDice.
Hello, Slacky! Unfortunately, we cannot reimburse any kind of bets as it was not the bets that was malfunctioning, it was a temporary problem with the withdrawal function on the site. A bet that is wagered is a bet that is wagered. You don't get back funds that you lost (You could have won!)
We're very sorry for this and we're doing our best to make sure its not going to happen again. However, since you had to wait so long and had such a bad experience at our site, we have decided to give you a bonus of 6.1 BTC without any restrictions - again, this has nothing to do with the messages you have been writing about, this is simply a high roller bonus. We do give those once in a while to all high rollers. We hope you will not have a bad experience at satoshidice.com again.
We're very sorry for this and we're doing our best to make sure its not going to happen again. However, since you had to wait so long and had such a bad experience at our site, we have decided to give you a bonus of 6.1 BTC without any restrictions - again, this has nothing to do with the messages you have been writing about, this is simply a high roller bonus. We do give those once in a while to all high rollers. We hope you will not have a bad experience at satoshidice.com again.
Glad that you have agreed to compensate a player, though with a different reason.
Either way, fix those bugs, sync their balances, top up the hot wallet, touch up your support and all is good.