And I mean really, really lost.
A lot of people can't remember their passwords after 4 minutes since they set it up.
But apart this, there's several ways bitcoins can get lost, like in example if you have a wallet on a USB key and this breaks and you have no cold backup.
This will inevitably bring, in the future, to less than those 21 million cap.
And they WILL keep going down.
Is there a plan to reintegrate them?
Is that to say it's better to use a online wallet?
I personally don't trust much online wallets: seen too much crap happened in the past.