[/quote]
well from experiences of other users from hashtalk and they seemed to have minimal probelms
[/quote]

Obviously we don't view our problems as "minimal" and there are many more unhappy users on mintsy forum.
Common thread is low hashrate and unhelpful and incompetent support.

Concerning external pools and hashrates we are not dealing with opinions but with facts.

As you never purchased a contract you are only dealing with hearsay while we spent our money and are now facing very unpleasant hard facts.



Chris