Shtylman,

Any thoughts on creating a secondary market where "on hold" BTC can be bought/sold?  I'd be willing to purchase some "on hold" BTC from those who might be in a hurry to cash out if I could get them at an exchange rate that is slightly more favorable than the current rate for BTC that are not "on hold".  If you could create a way for these BTC to be identified and traded, then you would allow those customers of yours who have fears or are in urgent need to cash out to transfer the BTC to those who are just hoarding and have no immediate need.  This would significantly improve customer satisfaction.

I'd even guess that buyers of "on hold" BTC would be willing to pay a transaction fee to the exchange in the form of "on hold" BTC (which would remove those BTC from the pool of BTC that the exchange would need to repay).

(perhaps I should send this question in an email to ensure Shtylman sees it).