I apologize for the delay in giving you an answer and want to thank /u/ONLYfree for reaching out. This thread was originally started by a colleague who is no longer at Xapo. With that said I will do my best to be responsive to your questions going forward.

First, our official support emails are:
support@xapo.com - general account issues
developers@xapo.com - technical questions about our developer tools
affiliates@xapo.com - referral and affilaite programs

We may have answered your question before. For the quickest answer you may also want to check our knowledge base: https://support.xapo.com/

I read through some of your recent questions and will try to address them:

Is the Xapo card available? Can I order it?
Yes. You can now request your card directly from your Xapo account.

What are the debit card fees?
They are here: https://support.xapo.com/what-fees-are-associated-with-the-xapo-debit-card

Which countries do you ship the debit card to?
Unfortunately US is still not one of them. If you live outside the US you can also check if your country is listed here https://support.xapo.com/which-countries-can-xapo-ship-the-debit-card-to

Can I buy bitcoins via Xapo? If yes how?
Yes you can. The option on how varies depending on your country. For the US it's wire transfer for the moment. Other countries have other local options such as cash networks and local bank transfers. You can see the options available in your country by clicking on 'BUY' in your Xapo account.

I want to create a faucet or connect my existing faucet to Xapo services. How do I do this?
There are 2 ways and both require some technical background. The first is to use our APIs, and primarily our credit API that let's you pay to a btc address OR email. I think this is why a lot of faucets have used Xapo where many users dont have a wallet and prefer to use email.
The second option is to use a script. We do not have official scripts by Xapo but some of our users and faucet partners have them available for download. I wont single any of them out but you can easily find if you do some basic research.

how do you see your exact balance in your Xapo account??
When you are logged into your Xapo wallet page, hover your mouse over the funds (say 1.3btc) and click on it. It should extend to show the full balance.