Hi, thanks for your review and understanding for our fee policy.

We are a pretty small company, just check the website of our incubator.
Our team consists of bitcoin enthusiasts, the CTO, CEO and myself we are working around the clock to fulfill all needs of our customers.

We really focus on speedy order fulfillment and premium customer support (mainly via email and phone).
We are always happy to help out, just let us know if there is any question!

Kind regards, Jan