Hello bro,
Irfan_pak10 is banned nowadays, don't know why. I will contact him about your issue on skype. Hope he will solve your issue and you will receive your recharge .
I know him but he is not picking my call too dont know why . and i dont know weather he is banned or not ..
I think you'll have to wait for a response from the support and either they'll either process your reload or return your BTC back, there is another Bitcoin refill service Bitrefill you can try to see if it works in your location and afaik they use bitpay instead of coinbase so they shouldn't have that round of problem the coinbase seem to be having above.
Bitmoby is better.
They charge more fees then piiko. Also its slow somehow . i used that too but now i use piiko regularly.