Hello, today I had on my account 64 0.20 BTC, I tried to pick up and I came out "insufficient funds", but the problem is not that, but my account was written off, where are my BTC? please check and make sure that I can withdraw my funds.
Thank you.
Apologize for the lack of response, your funds aren't gone. I'll get to investigating shortly, and then process
the withdrawal you have.