yea they told me they cant cause i used it myself. the payment was for "zopim technologies" which give the live chat service to the exchanger, i think they used my card to pay for their chat so i sent them mail too.
SCAM SCAM ALERT ALERT ALERT ALERT SCAM SCAM
we confirm that the site of exchange of electronic currency http://exchange-ecurrency.com/ is one of the biggest scam on the internet, then we inform you and confirm that we have be scammed by the $ 250 website http://exchange-ecurrency.com/