Basically.. "winning" would be 380 GBP, and in my case that fee was recoverable. They also advocated for 8% interest per year because Alpha was being "unreasonable" which was also granted.
It should have been 8.5%, it is fixed by law rather than just a made-up number they think is reasonable.
https://www.gov.uk/late-commercial-payments-interest-debt-recovery/charging-interest-commercial-debtIronically, this is ONLY applicable to business to business transactions, something Alpha have been very keen to tell everyone is indeed the case!