Sure thing they like scammers! They are interested just in fees collecting and those fees they get from scammers too. If there is some mechanism that the fee for BTCjam will be subtracted only after successful repay, they'll act differently (and probably does not exist anymore).
Lending business is like so:
1) Start a new lending site.
2) Get a lot of scammers.
3) . . .
4) PROFIT!
That is what I feel. These lending sites just take too much work and effort to avoid the scammers for the meager gains you can make. Frankly I think BTCjam likes the scammers and they probably only really care about collecting their up-front loan fee. They sure don't make it easy for the lenders.
This is ridiculous from a business stand point. How would we ever keep investors given this model? We have no incentive what so ever as company to do such a thing. That idea that we are getting rich off fees is complete nonsense. I'm actually sorry if you believe this.
I don't think you are doing a good job of keeping investors. BTCjam just isn't investor friendly.
Your fees, clearly are where you make your money. Although the number of loans has declined a great deal from what it was. I suspect your income isn't that good now. Too many scammers and too hostile to investors. Anyway you certainly don't make bitcoin any other way than fees unless you are actually running the scam loans!
So you fees that are collected on the front of the loan probably average 4.5%. 4.5% of $13.789 million is $620,000. Well maybe not rich but that isn't chicken feed either.
The thing is, if you were really looking out for investors, the investors would be beating the drum for you and herding borrowers to BTCjam. Your loan volume would likely be much higher. Instead you have thread like this where people swap war stories because mostly BTCjam is a warzone for investors.