Hi,
Last night I had a quite profitable short going when I decided to close my position. So then I hit "close" and nothing seemed to happen, so then I hit "close" again, then a while later I see myself as having a long, so I hit "close" again, then I had a short again and so on (I can't remember the details now).
Anyway the long and short of it that instead of having a profit, I'm down over 5k, and as far as I am concerned I was robbed by the exchange. So far the response from support has been along the lines of "suck it up". Even though I realise what happened now, it did not occur to me at the time that hiting "close" more than once (in the face of total unresponsiveness) willl then open a new position (ages later). Anyway I am now an aggrieved party seeking justice from the bitfinex exchange.