My order was placed July 14 2015...it still has not been filled or shipped. It is only a $300 order not huge and for what they said they have in stock, so the excuse of no stock fails. They then said they were in a merger process...which failed. Then I got a, we are backed up on orders, which ok maybe if your actually filling them! I DO NOT recommend using amagi metals, I only used them because of the bitcoin option, which is no longer available. I do HIGHLY recommend moneymetals.com who I have placed many orders over the past few years and had prompt order fill & shipment (1-2 days) and their selection is great as well as prices.
Thank you for posting your recent experience with Amagi Metals.
Im sorry to hear you have been given the run around regarding what you paid for and i also think whether its $300 or $3 customer service should be stellar every time.
At this point, I strongly advise AGAINST ordering from Amagi.