Post
Topic
Board Exchanges
Re: Bitfinex is getting more and more suspious
by
HorseRider
on 26/08/2015, 18:14:56 UTC
Bitfinex - Pretty sure we are dealing with amateurs here (self.Bitcoin)

The title says it all - consistantly over the past couple weeks we have experienced issues such as:
Ghost orders (placing margin shorts and longs when you never did)
Closing orders on their own
Not closing active positions
Unable to cancel orders
Not filling buy or sell orders (on the way up or down when under load)
Doubling margin when you don't have the required margin to cover it (WTF???)
What is the excuse? Don't hit the button more than once. Well I never did and it appears they put in a fix that notifies you when you hit it multiple times. Who cares. That should of been FIXED. Regardless - this exchange is considered mature and "world's largest". Then why the hell would they send service outage notices ONLY on twitter?
They don't have a problem sending you emails when you login or when you are getting margin called but they cannot send you an email when service has been interrupted or resumed? This is a complete joke. Everybody doesn't have twitter and further more - where is the incident management process in place? THERE IS NONE!
TLDR; we are dealing with amateurs. They clearly lack the Technology talent in regards to programmers and infrastructure staff to make things scalable. Sure they made some behind the scenes security posture stuff. GREAT! That is to be expected.
I will be moving my coins and going to another exchange. I suggest you do as well before things get real bad.