"Sounds like a PC performance issue. Are they running on a Windows machine? How old is it? What does Windows Task Manager show for the CPU load? Do they have the latest version of Flash?"
Flash Player is latest, ActiveX 11.4.402.265, module 11.4.402.278
Netbook Model: Acer eMachine eMD350-21G16i
Processor Intel Atom N450 processor (Dual Core, 1.66 GHz, 512 KB L2 cache, 667 MHz FSB)
Chipset Mobile Intel NM10 Express
Memory 1GB DDR2
Display Screen 10.1" WSVGA TFT CystalBrite LED (1024x600)
Video Type Intel Graphics Media Acceleator
Storage 160GB HDD SATA
Win XP Home edition Service pack 3
When I play, CPU is 9 out of 10 times in range 15%-30%, 1 out of 10 time in range 30%-75%. It freezes only sometimes when new table opens, but it does not freeze completly, I can click on options or leave and a submenu shows (though when clicking something from the submenu it does nothing) and the submenus hides as well when I click outside out of it - when it freezes I mean this: I cant move the window and i see no action anymore.